Terms of Use
Welcome to the Onesto Health website. These Terms of Use (“Terms”) govern your use of this website and any related pages, content, forms, links, or online resources provided by Onesto Health (“Onesto Health,” “we,” “our,” or “us”).
By accessing or using this website, you agree to these Terms. If you do not agree, please do not use this website.
1. Website Information Only
The information provided on this website is for general informational and educational purposes only. Website content is not intended to diagnose, treat, cure, or prevent any disease or medical condition and should not be used as a substitute for professional medical advice, diagnosis, or treatment.
You should always seek the advice of a qualified healthcare provider with any questions you may have about a medical condition, symptoms, medications, treatment options, or health goals.
2. No Provider-Patient Relationship Created by Website Use
Your use of this website, including reading content, submitting a contact form, clicking a booking link, or communicating with us online, does not by itself create a provider-patient relationship with Onesto Health or any of its providers.
A provider-patient relationship is established only after you have completed the required intake process, consent forms, and have been accepted for care by Onesto Health.
3. Not for Emergencies
This website is not intended for medical emergencies or urgent medical concerns.
If you are experiencing a medical emergency, call 911 or seek immediate medical attention. If you are experiencing thoughts of self-harm, harm to others, or a mental health crisis, call 911, go to the nearest emergency room, or contact a crisis hotline immediately.
Do not use the website contact form, email, or online booking tools for urgent medical needs.
4. Telehealth Services
Onesto Health provides telehealth services to eligible patients in Texas. Telehealth services may not be appropriate for every condition, patient, or situation.
By using telehealth services, you understand that care may involve virtual communication, remote assessment, and electronic records or tools. In some situations, your provider may recommend in-person evaluation, lab testing, urgent care, emergency care, or referral to another healthcare provider.
5. Appointment Scheduling and Availability
This website may include links to online scheduling tools or third-party platforms. Appointment availability is not guaranteed until confirmed through the appropriate scheduling process.
Onesto Health reserves the right to accept, decline, reschedule, or cancel appointments as needed based on provider availability, clinical appropriateness, patient eligibility, or administrative requirements.
6. Cash-Pay Practice and Fees
Onesto Health is a cash-pay practice and does not accept insurance. Pricing, appointment fees, and service availability may be listed on the website and may change from time to time.
Appointment fees generally cover the provider visit only. Labs, medications, supplements, pharmacy costs, injections, outside services, or additional testing may involve separate costs.
By scheduling services with Onesto Health, you agree to be responsible for applicable fees and charges.
7. Health Information and Privacy
Information you submit through this website, online booking tools, intake forms, patient portals, or direct communication may include personal or health-related information.
Onesto Health handles personal and health information according to applicable privacy laws and our Privacy Policy. For patient-specific health information, secure intake forms, patient portals, or other approved communication channels may be required.
Please do not submit sensitive or urgent medical information through general website contact forms.
8. User Responsibilities
By using this website, you agree that you will not:
Use the website for unlawful purposes
Submit false, misleading, or inaccurate information
Attempt to gain unauthorized access to the website, systems, accounts, or data
Interfere with the website’s operation, security, or functionality
Copy, reproduce, distribute, or misuse website content without permission
Use the website to transmit spam, malware, harmful code, or inappropriate content
You are responsible for ensuring that any information you provide to Onesto Health is accurate and current.
9. Website Content and Intellectual Property
All content on this website, including text, graphics, logos, images, design elements, icons, service descriptions, and other materials, is owned by or licensed to Onesto Health unless otherwise stated.
You may view and use the website for personal, non-commercial purposes only. You may not copy, reproduce, modify, distribute, publish, or use website content for commercial purposes without written permission from Onesto Health.
10. Third-Party Links and Tools
This website may include links to third-party websites, booking platforms, payment processors, patient portals, social media pages, or outside resources.
These third-party websites and tools are provided for convenience only. Onesto Health does not control and is not responsible for the content, security, privacy practices, terms, or availability of third-party websites or platforms.
You are encouraged to review the terms and privacy policies of any third-party platforms you use.
11. No Guarantees
Onesto Health makes no guarantee regarding specific health outcomes, treatment results, weight loss results, medication response, symptom improvement, or wellness outcomes.
Healthcare results vary from person to person and depend on many factors, including medical history, lifestyle, treatment adherence, medications, lab findings, and individual response to care.
12. Website Availability and Accuracy
We strive to keep website information accurate and current, but we do not guarantee that all content is complete, current, or error-free at all times.
Onesto Health may update, revise, remove, or change website content, services, pricing, policies, and availability at any time without notice.
We do not guarantee that the website will always be available, secure, uninterrupted, or free from errors.
13. Limitation of Liability
To the fullest extent permitted by law, Onesto Health, its providers, team members, owners, contractors, and affiliates will not be liable for damages arising from your use of, or inability to use, this website or reliance on any information provided on the website.
This includes, but is not limited to, direct, indirect, incidental, consequential, special, or punitive damages.
14. Indemnification
You agree to hold harmless and indemnify Onesto Health, its providers, owners, team members, contractors, and affiliates from any claims, damages, liabilities, expenses, or costs arising from your use of the website, your violation of these Terms, or your submission of false or misleading information.
15. Changes to These Terms
Onesto Health may update or modify these Terms at any time. Any changes will be posted on this page with an updated effective date.
Your continued use of the website after changes are posted means you accept the revised Terms.
16. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.
17. Contact Us
If you have questions about these Terms of Use, please contact us:
Onesto Health
Email: info@onestohealth.com
Phone: 682-310-5651
Mailing Address: 600 W. 6th St., Fourth Floor #1035, Fort Worth, TX 76102